Shipping & Returns

Sienna Mai is based in the UK & all orders are dispatched from the UK. All orders are dispatched next day Mon - Fri if your proof is approved before 5pm

Delivery to the UK

Standard delivery

  • Arrives 1 - 2 days after dispatch (Mon-FRI)
  • Royal Mail 1st class/24 (untracked)
  • Costs £0.95 or FREE if your order is over £20.00
  • All orders over £50.00 are sent Royal Mail 24 Signed for FREE of charge

Express delivery

  • Arrives 1 day after dispatch (Mon-FRI)
  • Royal Mail Special Delivery Pre 1pm 
  • Exception: All A1 Canvas express delivery are sent DPD next day
  • Costs £9.99

Delivery to the Europe & USA

  • Arrives 3-7 days after dispatch (Mon-FRI)
  • Royal Mail Airmail Standard (untracked)
  • Costs £2.50 for orders under £5.00
  • Postage on orders between £5.01 and £69.99 costs £14.99
  • All orders over £125.00 are sent FREE of charge

Returns & Cancellations

Due to the personalised nature of our products, we don't typically accept returns. If you're not happy with your order please let us know within 7 days of receipt of the parcel.

To allow us to assist you, please email with clear photographs if applicable, as this will help us work out a resolution for you as quickly as possible.